Request Access to
Institutions who use can request access to by submitting a ticket with Support.
Log in to Blackboard Support.
From the Support menu. select Create a case.
Enter the required information:
Account: Your institution's name
Product Groups:
Select Next.
Enter the required information:
Issue Topic: Support Center
Functional Area: Add user
Subject: - New user creation request
To have the Support team set up your initial users, in the Description field, enter the first name and surname, email, and role for each user (maximum of 20).
Note
The roles recognized by are BbDataDeveloper (Snowflake access) and BbDataReportingUser (Reporting access).
The default Severity is level 4. Don't adjust the severity.
In the CC email fields, you can optionally include email accounts that you want copied on the support ticket.
Select Next to submit your support ticket.
Once the accounts are created, activate accounts by performing a first-time password reset.